Yvette

A Difficult Start

Growing up in Ghana, Yvette lived with her grandmother, who passed away when Yvette was about eight years old. After that, she moved between family members, eventually living with her aunt and uncle — a period that, for a time, brought some stability to her life. But when her uncle, who had been like a father to her, died, the family’s fortune changed dramatically.

“We found ourselves living in a slum,” Yvette recalls. “Hard times. We had to grow up quickly.” Overnight, her family lost their financial footing. Nine people crammed into a single small room. They crossed a flooded gutter to fetch water, slept on crumbling floors, and struggled to afford even basic food. Life became a daily battle for survival.

Still, Yvette persisted. She completed her education, graduating from university with a degree in political science. But after her national service, she found herself stuck — unable to find stable work despite months of job applications. “I kept trying and trying. I was depressed, not knowing what’s next,” she shares. In Ghana, she explains, “you don’t get into certain places until you know somebody.” Without those connections, Yvette found herself locked out of the brighter future she had hoped for.

A Turning Point

When Yvette found Generation, she found not just skills — but access. “Generation is like the ‘who you know.’ They held my hand and took me to where I am now,” she says.

Through Generation Ghana’s Digital Customer Service programme, Yvette built her professional path for the first time. She learned how to craft a strong CV, sharpen her applications, and translate her previous experiences into new opportunities. Within a month of completing the programme, she landed a full-time job as a Customer Support Agent.

A Brighter Future

Today, Yvette’s life looks completely different. She is able to contribute to bills at home, support herself, and even save for her future. “It’s 100% better than before,” she shares. “I feel like I have a purpose in life. The road is clearer now. ”Looking ahead, Yvette dreams of earning a master’s degree and perhaps working in international development. “Generation has been like a mentor — or should I say, a mom — in my life,” she says. “It changed everything!”